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Terms & Conditions  PrivacyParty Tents​Inflatable Party EquipmentsCaregiving ServicesOther Service Offerings

Terms & Conditions 

Introduction

Welcome to our website. By accessing or using our site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website. 

Use of the Website

You agree to use the website for lawful purposes only. You must not use the website in any way that breaches any applicable local, national, or international law or regulation.

Intellectual Property

All content on this website, including text, images, logos, and other materials, is the property of Koobana LLC or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or transmit any content without our prior written consent.

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Booking and Cancellations

All bookings are subject to availability and confirmation. Please refer to our Booking and Cancellation Policy for detailed information on making, modifying, or canceling reservations.

Limitation of Liability

We strive to ensure the accuracy of the information on our website. However, we do not guarantee that the website will be error-free or that any defects will be corrected. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with all the applicable laws. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the applicate state/country.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us.


Privacy

Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

Information We Collect

We may collect personal information from you such as your name, email address, phone number, and payment information when you make a reservation or create an account. We also collect non-personal information such as your IP address, browser type, and usage data to help us understand how visitors use our website.

How We Use Your Information

We use the information we collect to:

  • Process your reservations and payments.
  • Communicate with you regarding your booking, customer service inquiries and our service offerings.
  • Improve our website and services.
  • Send you promotional offers and updates (if you have opted-in to receive them)

Disclosure of Your Information

 We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external sites.

Your Consent

By using our website, you consent to our Privacy Policy.

Changes to Our Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top of the page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.


Party Tents​

Effective: March 15, 2025


Rental Period

  • The rental period begins at the agreed-upon delivery or pickup time and ends at the designated return or pickup time.
  • Late returns may incur additional fees.

Rental Fees & Payment

  • You may pay in full at the time of booking or make a 30% deposit to secure the rental. Contact us if you wish to apply for the deposit method.
  • If paying a deposit, the remaining balance must be paid in full no later than 5 days before the event date.
  • Cancellations within 14 days of the event will result in forfeiture of the deposit or 30% of total payments made.

Delivery, Setup, & Pickup

  • The renter must provide a clear, accessible setup area free of obstacles.
  • Delivery, setup, and takedown fees are included in the price.
  • If renter picks up the tent, proper transportation is required, and renter assumes full responsibility for setup.

Use & Care

  • Tents must not be moved after setup.
  • No open flames, smoking, or cooking under the tent is allowed unless explicitly permitted.
  • Decorations must not cause damage (e.g., no tape, nails, or staples).
  • Renter is responsible for securing the tent in case of high winds or inclement weather.

Weather Policy

  • The tent is temporary shelter and may not withstand severe weather conditions.
  • We reserve the right to cancel or remove the tent if conditions are deemed unsafe.
  • No refunds for weather-related cancellations unless stated otherwise.

Liability & Damages

  • Renter assumes full responsibility for damages beyond normal wear and tear.
  • Renter is liable for any injury or damage caused by improper use of the tent.
  • We are not responsible for injuries, accidents, or loss of property.

Insurance & Permits

  • The renter is responsible for obtaining any necessary permits required by local authorities.
  • Liability insurance is recommended and may be required for certain rentals.

Indemnification

  • The renter agrees to indemnify and hold us harmless from any claims, damages, or liabilities arising from the use of the tent.
  • Any delays caused by the client (e.g., waiting for materials, workspace not ready) may count as billable time.

Cancellation & Refunds

  • Cancellations made at least 14 days of the event date qualifies for a full refund. Cancellations made within 14 days of the event qualifies for a 70% refund. 
  • No refunds for cancellations due to weather unless otherwise stated.


Inflatable Party Equipments

Effective: March 15, 2025


This Agreement sets forth the terms and conditions for the rental of a bounce house or other inflatable party equipment from Koobana LLC  (hereinafter referred to as “Company”). By signing below, the renter (hereinafter referred to as “Renter”) agrees to comply with these terms and acknowledges the risks involved in using the equipment.

Rental Terms

  • Rental Period: The rental period will begin at the time of delivery and end at the time the equipment is picked up, unless otherwise agreed upon writing.
  • Payment: Full payment is due upon booking unless otherwise stated such as down payment is posted on our site. A refundable deposit may be required to secure the reservation.
  • Delivery & Pickup: The Company will deliver, take down, and pick up the equipment on the agreed-upon dates. The delivery time will be scheduled with 0-1 day timeframe.
  • Condition of Equipment: The Renter agrees to inspect the equipment upon delivery and report an damages or defects immediately to the Company. The Renter is responsible for ensuring that the equipment remains in good condition during the rental period.
  • Cancellation: The Renter may cancel the reservation up to 5 days before the event date to receive a refund (minus a cancellation fee). Cancellations made less than 5 days before  the event will forfeit the deposit.

Use of Equipment

  • Supervision: The Renter is responsible  for ensuring that there is adequate adult supervision at all times when the inflatable is in use.
  • Limitations on Use: The Renter agrees that the equipment will only be used according to the guidelines provided by the Company. The equipment is to be used exclusively for its intended purpose (e.g., bounce house or inflatable play structure).
  • Safety Guidelines:
    • No food, drink, or chewing gum is allowed inside the inflatable.
    • No pets are allowed on the inflatable.
    • Only children of appropriate age and weight (as specified by the manufacturer) may use the equipment.
    • Do not allow more than the maximum recommended number of users on the inflatable at one time.
  • Weather Conditions: The Renter agrees to suspend use of the equipment in extreme weather conditions, including but not limited to high winds, rain, or thunderstorms. The Renter must inform the Company immediately if weather conditions change and it is unsafe to use the equipment.

Liability and Waiver

  • Assumption of Risk: The Renter acknowledges that the use of bounce houses and other inflatable equipment involves certain risks, including but not limited to falls, injuries, or accidents. The Renter accepts all risks associated with the use of the equipment.
  • Indemnification: The Renter agrees to indemnify and hold harmless the Company, its employees, and agents from any and all claims, damages, losses, and expenses arising out of or related to the use of the rented equipment, including but not limited to any injury or accident that may occur.
  • Waiver of Liability: The Renter, on behalf of themselves, their family members, and guests, hereby waives any and all claims against the Company for personal injury, property damage, or death arising out of the use of the rented equipment. This waiver includes claims caused by negligence or other factors beyond the Company’s control.
  • Release of Claims: The Renter agrees to release and discharge the Company from any liability, including negligence, arising from the use or misuse of the rental equipment. The Renter also waives any right to file or pursue legal action against the Company for any injuries or damages that occur.

Damage to Equipment

  • Damage and Repair: The Renter is responsible for any damage to the equipment during the rental period, including but not limited to rips, punctures, or other damage caused by improper use or negligence.
  • Repair Costs: The Renter agrees to pay for any repairs or replacement costs for equipment damaged or lost during the rental period. Costs will be assessed based on the extent of the damage and will be billed to the Renter.

General Provisions

  • Governing Law: This Agreement will be governed by the laws of the state/province in which the Company operates.
  • Severability: If any part of this Agreement is determined to be invalid or unenforceable, the remainder of the Agreement will remain in effect.
  • Entire Agreement: This Agreement constitutes the entire understanding between the parties regarding the rental of the equipment and supersedes any prior agreements or understandings.


Caregiving Services

Effective: April 10, 2025


Caregiving Services Waiver & Acknowledgement 

This agreement is between Independent Caregiver and Client

The caregiver is independently offering non-medical caregiving services, which have been discovered or accessed through the platform provided by Koobana LLC ("the Company" or "the Website").

Nature of the Relationship

  • The Caregiver is an independent individual and not an employee, agent, or contractor of the Company.
  • The Company operates solely as a referral or listing platform, facilitating connections between clients and caregivers.
  • All caregiving services are arranged privately between the Client and Caregiver, and the Company is not a party to any service agreement between them.

Screening and Vetting Disclaimer

  • The Company may assist in the screening or vetting process, such as background checks, ID verification, or reference collection.
  • This process is provided as a courtesy and informational aid only, and the Company makes no guarantees regarding its completeness or accuracy.
  • The Client is encouraged to conduct their own due diligence prior to hiring any caregiver.
  • The Company reserves the right to charge a screening or administrative fee for performing or facilitating screening, background checks, verifications, or related services. Any applicable fees will be disclosed in advance and are non-refundable once the process begins.

Scope of Services

The Caregiver offers non-medical, supportive services, may include:

  • Companionship and conversation.
  • Light housekeeping and laundry
  • Meal preparation and meal support
  • Transportation to and from appointments or errands
  • Basic hygiene and mobility assistance (non-invasive)
  • Medication reminders (no handling or administration)
  • Cognitive or social engagement activities

These services are not clinical or therapeutic in nature and are not a substitute for professional healthcare.

No Medical Services Provided

  • Unless otherwise stated in writing, the Caregiver is not licensed to provide medical care, and will not perform any task that legally requires certification or clinical expertise.
  • Services such as wound care, injections, physical therapy, or medication administration are excluded from this agreement.

Waiver of Liability

The Client agrees to:

  • Acknowledge that all services rendered are non-medical in nature.
  • Release both the Caregiver and Koobana LLC from any liability related to the caregiving arrangement.
  • Accept full responsibility for the decision to engage the Caregiver and the outcomes of that engagement.
  • Understand that the Company is not liable for any claims, losses, or disputes arising from the caregiving services.

Client Responsibilities

The Client agrees to:

  • Accurately communicate all care needs and safety considerations.
  • Not request services that fall outside the non-medical scope unless separately and legally arranged.
  • Provide a respectful, safe environment for the Caregiver.

Governing Law

This Agreement is governed by the laws of [Your State], and any legal matters will be resolved within the jurisdiction of [Your County/City, State].

Other Service Offerings

Effective: March 15th, 2025


Scope of Services

The Service Provider (referred to as “I/We,” “me/us,” or “Service Provider”) offers small, miscellaneous services, including but not limited to:

  • Minor repairs
  • Organization
  • Furniture assembly
  • General assistance

All services will be discussed and agreed upon before any work begins. The Service Provider does not perform specialized trade work requiring certification (e.g., electrical, plumbing, HVAC).

Booking and Consultation

  • Clients must schedule an appointment through the online booking system.
  • A non-refundable $5 booking fee is required to secure the appointment.
  • The booking fee covers consultation and project discussion but does not apply to the final service cost.

Pricing & Payment

  • Services are billed at a rate of $20 per hour, with a minimum charge of four hours.
  • Full estimated payment is due upon agreement before work begins unless otherwise arranged.
  • Payments may be made via Cash, Credit Cards, PayPal, Venmo, etc.
  • Additional time or tasks requested beyond the agreed-upon scope may result in additional charges.

Cancellations & Rescheduling

  •  Clients must cancel or reschedule at least 24 hours in advance to avoid additional fees.
  • No-shows or cancellations within 24 hours may result in a charge equal to one hour of service ($20).
  • Rescheduling is allowed once without additional fees, provided notice is given 24 hours in advance.

Refund Policy

  • Booking Fees: Non-refundable
  • Prepaid Services: If a client cancels before service starts, a refund (minus the booking fee) may be issued.
  • Service Dissatisfaction: If the client is unsatisfied with the service, they must notify the Service Provider within 24 hours of completion. Reasonable attempts will be made to correct the issue, but refunds are not guaranteed.

Limited Warranty

  • The Service Provider guarantees the quality of workmanship for 7 days from the completion date.
  • This warranty covers only the work performed and does not include: 1) issues arising from pre-existing damage, 2) misuse or modifications by the client, and 3) wear and tear from regular use.
  • The client must notify the Service Provider within 7 days of any concerns for a resolution.

Liability Disclaimer

  • The Service Provider is not responsible for: 1) any damages due to pre-existing conditions, 2) injuries resulting from misuse of installed or assembled items, and/or 3) unforeseen issues that may arise due to structural defects or faulty materials.
  • Clients must disclose any hazards or special requirements before work begins.

Client Responsibilities

  • Clients must provide clear access to the work area.
  • Any delays caused by the client (e.g., waiting for materials, workspace not ready) may count as billable time.

Service Areas

Services are currently only available in the South Jersey area, Myrtle Beach, South Carolina and its immediate vicinities. Any requests outside these regions may be declined or subject to additional travel fees.

Confidentiality Clause

  • The Service Provider respects client privacy. Any personal or sensitive information shared during service discussions will remain strictly confidential.
  • No client data or project details will be shared with third parties without explicit consent.

Agreement to Terms

By booking a service, the client acknowledges and agrees to these terms and agreements.